Customer Service

At Vanguard Assurance, we are customer focussed; attention to customer needs is of utmost importance and drives our business. We do recognise that our customers’ need is the reason for our existence. To ensure that we do this well, we have a customer service unit which monitors and captures feedback as a tool to continually improve our service and meet each customer’s need.

Should you have any enquiries or complaint about our services and products, please call our Hotline on 0244-334407.



Talk to US
You may also contact any of the following departments directly via the following addresses to express yourself and or give us your observations about our product or services:-

• Foreign Travel Desk:                                          ft@vanguardassurance.com
• Marketing/Agency/Business Devt:                 bdu@vanguardassurance.com
• All Claims:                                                            claims@vanguardassurance.com
• Customer Service                                              cservice@vanguardassurance.com

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